GUI: Manage Recovery Points

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This article describes the Manage Recovery Points page of the Datto appliance GUI.

Environment

  • Datto SIRIS
  • Datto ALTO
  • Datto NAS

Overview

The Manage Recovery Points page allows you to view critical information about the health of the backup snapshots for a protected system or share, and provides you with the ability manage those snapshots.

Index

Accessing the Manage Recovery Points Page

1. To access the Manage Recovery Points page on a Datto SIRIS or Datto ALTO, log in to your Datto appliance, and click the Protect tab. On a Datto NAS, click File Share → Network Attached Storage.

2. Click the Manage Recovery Points link for the system or share that you would like to view.

Figure 1: Protect → Manage Recovery Points on a Datto SIRIS (click for larger image)

Your Datto appliance will display the Recovery Points page for the selected system, as shown in Figure 2.

Figure 2: Recovery Points (click for larger image)

The Recovery Points page provides the following information:

1. Storage Overview: This table displays the local and cloud storage information for the protected system, including the time and date of the most recent local and cloud snapshots available.
2. Page Filters: These toggles allow you to apply filters to show only local snapshots, only cloud snapshots, or only snapshots for which a screenshot exists.
3. Snapshot Information: This table allows you to view and manage the available snapshots for a protected system. The information shown is:

  • Date / Time: The date and time that the snapshot was taken. Clicking the checkbox next to one or more snapshots will display a summary of the local storage used by the point(s), and allow you to delete them via the Delete Local option. If the selected point exists in the Datto Cloud, you will also have the option to Delete Cloud. You will not be able to select or mark any point for deletion that your Datto appliance considers a Connecting Point - an essential snapshot that is used to maintain consistency between the local and offsite backup chains.

Figure 3: Recovery point deletion options

  • Type: Indicates whether the snapshot taken was a Full backup (a full-disk snapshot of the production machine), Incremental backup (a snapshot of only that data which changed), or a Differential backup.
    • This column will not display data for systems protected by the ShadowSnap Agent, and will not appear for NAS shares.

  • Local Verified: Provides an at-a-glance summary of the data integrity of the snapshot. See the Local Verified section of this article for more information. If the snapshot was deleted locally, but still exists in the cloud, the UI will indicate when the point was deleted locally.

  • Exists Offsite: Indicates if a local backup has been replicated to the Datto Cloud. A green circle means that a cloud snapshot exists for the backup point; an empty circle means that one does not. Clicking any empty circle in this column will allow you to replicate the selected snapshot to the cloud if a newer connecting point does not already exist.

  • Screenshot Verification: Provides an at-a-glance summary of the bootability of the snapshot. See the Screenshot Verification section of this article for more information.
    • This column will not appear for NAS shares or systems protected by the Datto Mac Agent. 

  • Backup Size: Displays a representation of the disk space used locally by the snapshot. This value may change over time depending on the amount of unique data included in the backup. This value does not necessarily represent the amount of data that was written to the disk in that snapshot, but barring a full backup taking place, this value represents the amount of space you will reclaim if you delete the recovery point.

4. Additional Actions: Invokes a menu that will allow you to re-run screenshot verification on any eligible backup point. You can also review the log output of any script validation tasks run during the verification process. These options are not available for NAS shares or for systems protected by the Datto Mac Agent.

Local Verified

To ensure data integrity, and to allow you to make informed decisions about which snapshots to restore from in the event of a disaster, your Datto appliance will run the following validations during the backup process:

  • Filesystem Check: Checks for critical filesystem errors in the snapshot which could affect its usability. If the snapshot fails the filesystem check, the reason for failure is reported by the Datto appliance.
    Filesystem errors typically replicate from the production machine. If you receive a filesystem integrity alert, you will need to investigate the production environment and remediate any issues that you find. Contact Datto Technical Support for further assistance if a check of the production environment does not reveal any errors.
  • Volume CheckThe Datto appliance will check the that volumes which were captured in the backup match the volumes included for backup in the Volume-Level Backup Control interface. If a volume is missing, the Datto appliance will alert you.
  • VSS Check: If VSS writer failure occurred on the production machine during the backup process, causing the agent to fall back to the crash-consistent STC or DBD backup engine to successfully capture a snapshot, the failure will be captured and reported. This check will only occur if you have configured the agent to use a fallback engine.
  • Ransomware Check: The Datto appliance will check the snapshot for signs of ransomware, and alert you if an infection is suspected. See the Ransomware Detection 101 article for more information.

The icons in the Local Verified column of the Manage Recovery Points page indicate the health of each snapshot:

Mousing over the icons in the Datto appliance interface will display a detailed backup report for each snapshot.

Screenshot Verification

Your Datto appliance has the ability to perform automatic local virtualization, application, service, and and script validation tests of each snapshot in a backup chain to evaluate their bootability in the event of a disaster. You can learn more about how this process works in the Introduction To Screenshot Verification, Application Verification, Service Verification, and Advanced Screenshot Verification - Script Validation articles.

Application Verification and Service Verification are disabled by default. You can enable these features on a global or per-system basis from the Configure Agent Settings page of the Datto appliance GUI.

The verification process will report the results of each verification test in the Screenshot Verification column of the Manage Recovery Points page:

Mousing over the icons in the Datto appliance interface will display a preview of each screenshot.

If a screenshot does not exist for a backup point, clicking the 'empty' icon (shown in Figure 4-1) will queue the point for verification testing. To re-run verification for a point, click the menu button shown in Figure 4-2, and click Re-Run Verification.

Figure 4: Screenshot options (click for larger image)

If a screenshot is underway, an estimated time to completion will replace the icon. The report will automatically refresh when the verification test has completed.

The selected system must have completed at least one backup, and the backup must exist on the local Datto appliance, for screenshot verification options to become available. Screenshot verification is not available for Datto NAS or systems protected by the Datto Mac Agent.

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