USB Bare Metal Restore: Getting Started



This article gets you started with the USB BMR process for disaster recovery. For best results, review the Datto Disaster Recovery Guide before you get started.

If you are performing a BMR from a VM on a Datto appliance, make sure that all volumes are successfully restored before you remove the active restore from the Datto appliance. For all volumes to completely restore, you must make sure that all volumes have been backed up successfully. Otherwise, you will lose data.
A Bare Metal Restore will cause the target server to perform a full backup when the restore finishes. Depending on the speed of your network, you might need to order a RoundTrip to move this backup to the Datto Cloud.


Requirements for the target hardware:

  • Must be able to boot from USB
  • Must be on the same network as the Datto device
  • Must be 64 bit hardware
Any OSs will be restored as a single partition. If you need a software RAID, you must restore the OS to a single partition and then configure the other Windows partitions as a software RAID.

You should have the following items available when starting this process:

  • USB stick that is 8 GB or larger
  • We will automatically detect storage controllers and inject them as needed. You may still want to collect any other drivers to apply after the imaging is complete.
  • If your backups are encrypted, then you will need to encryption passphrase for the protected system that you are restoring.
If you have trouble imaging a USB stick with the Datto appliance, or if you cannot be on-site with the Datto appliance to start the image, you can also image a USB BMR stick using Rufus.

Imaging the USB Drive

  1. Plug the USB stick into one of the open USB ports on the back of the Datto device.
  2. From the web interface, click the Restore link at the top of the page.

    Figure 1 - Restore Tab

  3. Select the protected machine that you wish to restore. Then, click Bare Metal Restore, and then click Start USB Imaging.

    Figure 2 - Start a Recovery

  4. Select the USB drive that you want to image with the USB BMR environment. If you do not see the USB drive in the list, click the Refresh Drive List button, and then try again. If you still don't see the USB drive, plug the USB into another port of the device, wait about 15 seconds, and then refresh again.

    Figure 3 - Choose a disk

  5. Click Start Imaging. You will see the status as shown in Figure 4.

    Figure 4 - Imaging Process

    Figure 5 - Successful completion of imaging process.

  6. Once the imaging process completes successfully, as shown in Figure 5, unplug the USB stick, and proceed to the article USB Bare Metal Restore: Booting the target machine from USB.


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