Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

Error 32503 On Recovery Launchpad



This article discusses error 32503 from the Recovery Launchpad for Cloud Virtualizations.


An error 32503 is a generic error that can mean several different things in regards to the state of a cloud restore:

  • The state of the restore could not be ascertained.
  • The state of the restore does not match what the state of the restore should be.
  • There was a connectivity error that prevents the restore from being mounted.


  • If this the first time trying to start a restore, refresh the web browser and attempt the restore operations again.
  • If a refresh does not solve the problem, contact Datto Technical Support. Ensure to include whether this restore is a test or a disaster recovery in process.

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