Topic
This article describes how to access a Datto appliance's web interface.
Environment
- Datto SIRIS
- Datto ALTO
- Datto NAS
Description
You can access the web interface of a Datto appliance using one of the following methods:
Accessing the Datto Appliance from the LAN
If you are on the same LAN as the appliance, navigate to http://device.dattobackup.com. This page will list all Datto appliances available on your network. Click on the device you wish to access. This is useful if the appliance obtained a new IP address after moving to another location.
You can also enter the device's IP address in a web browser. If you cannot access or obtain its IP address, contact Datto Technical Support.
Accessing the Datto Appliance from a Remote Location
You can remotely access your Datto appliance's web interface using the Remote Web feature in the Partner Portal. The following steps require a Partner Portal account, and that your appliance meets all networking requirements in the SIRIS, ALTO, and DNAS Networking & Bandwidth Requirements article.
- Navigate to https://partners.datto.com, and log in to your account.
- Click the Status tab, then select BCDR Status from the drop-down menu.
- Look for your appliance's name. You can also search its name using the search bar as shown in Figure 1.
- Click on the Device Web icon shown in Figure 1 to initiate a Remote Web session with your appliance.
Figure 1: Searching for an appliance & Device Web (click to enlarge)