Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

GUI: Force Retention



This article describes how to force local retention.


  • Datto SIRIS
  • Datto ALTO
  • Datto NAS


This feature allows you to immediately apply configured retention settings to an agent or NAS share on your Datto appliance. You can use this feature to free up space on the device. Keep in mind that tightening your retention settings will delete data from the appliance. It will not, however, delete any data from the Datto Cloud.


To force retention, follow these steps:

  1. Access the GUI of the Datto appliance.
  2. Click the Protect tab. If you are forcing local retention on a NAS share, click the File Share tab.
  3. Find the agent or share that you wish to configure.
  4. Click Configure Agent Settings for that agent. For a NAS share, click Configure Share Settings.
  5. Scroll to the Advanced section of the page, and select Force Retention, as shown in Figure 1.

    Figure 1: Force Retention interface (click for larger image)

  6. You will be given a prompt to confirm. Type yes to confirm.

After forcing retention, device recovery points will be permanently deleted pursuant to the retention settings specified for the agent. Once this is completed, a green button with "Retention completed." will display.

Was this article helpful?

1 out of 1 found this helpful

You must sign in before voting on this article.

Calling all Partners! We want to hear your feedback! Please participate in this quick survey and help us build a better, more-relevant Knowledge Base!

Want to talk about it? Head on over to our Community Forum!