GUI - Local Users / Contact


1. Scope

This article describes the procedure to manage local users and contact information for the Datto appliance.

To access the Local Users configuration, follow these steps:

  1. Open the GUI for the device.
  2. Click the Configure tab, and click Local Users / Contact, as shown in Figure 1.

    Figure 1 - Configure Menu 

2. Add a New Account

Creation of the local admin account is initially handled during the registration process of a Datto appliance. By default, this account has full access to the local web console of the Datto appliance.

To add and configure a new local device user, follow these steps:

  1. See the Add a New Account section of the page, as shown in Figure 2.

    Figure 2 - Add a New Account

  2. Enter the Username, Password, and Password Confirmation.
  3. Click Create Account.
  4. The user will now show up on the right side of the screen, under Local Accounts, as shown in Figure 3.

3. Configuring an Account

Figure 3 - Local Accounts

You can configure options for an existing account, as detailed below.

2.1. Web Access Enabled/Disabled

Web Access refers to the device's Remote Web program. At least one account must have access to Remote Web, so you cannot disable it for all accounts.

The first account (the admin account) has web access enabled. Additional accounts have web access disabled by default. If you are creating NAS share users, we recommend leaving web access disabled. Click the Web Access Disabled button followed by clicking the Click to ENABLE web access box to confirm the account's web access.

To edit the permissions for a user with web access, click the Edit Permissions button. See the instructions in section 2.5.

2.2. ownCloud

This button only appears when ownCloud capabilities have been set up for the device. This button toggles access to ownCloud for the given user, on SIRIS.

2.3. Change Password

Click this button to change the password for an account.

2.4. Delete Account

To delete an account, click Delete Account. You will be asked to confirm the deletion. Because there must be at least one account on the device, you cannot delete the last account.

2.5. Edit Permissions

To edit the permissions for a user with access to remote web, click the Edit Permissions button. You will see the option as shown in Figure 4.

Figure 4 - Manage Permissions

If you would like to restrict the access of the user, click the Limit access to the functionality below radio button. Then, click Save changes. You will see the list as shown in Figure 5.

Figure 5 - Granular Permissions

Limited user accounts cannot manage Custom Email Alerts.

Choose the sections for which you would like to grant access, and then click Save changes.

4. Device Registration / Support Contact

Fill in this section with information about the primary technical contact for the device, as shown in Figure 4. The support contact should be the person the end user should contact for device support.

Figure 4 - Support Contact

5. Time Zone

This will set the Datto Device to the specified Local Time Zone. All times displayed in the UI will be shown in the time zone specified. Any scheduled tasks for the device will also adhere to this time zone.

Figure 5 - Time Zone setting

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