GUI: Device Settings



This article describes the Device Settings page of the Datto appliance GUI. This page allows you to customize the system management options for your business continuity device.


Accessing the Device Settings Page

From the Configure drop-down of the Datto device GUI, select Device Settings.

Figure 1: Device Settings

Device Settings Overview

Install Datto Drive

This option allows you to add your Datto Drive account functionality to this Datto device. Note: this is only available on SIRIS devices.

Datto Relay Forced login

Forced login requires all users to enter their login credentials when entering the GUI from the Partner Portal using Datto Relay. 

Reboot Now

This option safely reboots the Datto device.
If there are active restores when rebooting, any data not written to disk at the time of shutdown could be lost. 

Schedule a reboot

This allows you to set a date and time for the device to perform a safe restart. 

Concurrent backup settings

Here, you can set the maximum number of concurrent backup processes that automatically run.

For devices sized 2TB & smaller, Datto suggests 2-3 maximum concurrent backups. For devices sized 3TB and up, Datto suggests 4-5 maximum concurrent backups.

Schedule Offset

The schedule offset option allows you to delay scheduled backups by up to 55 minutes, to avoid running too many backups at the same time.

Mounted Restore Alert

This option lets you set an alert in the device UI if a file restore or virtualization remains mounted for longer than a specific time.

Disable Screenshots

This stops screenshots from running for all agents on the device. Click again to re-enable screenshots.


Enable this to manage your systems securely. Triggering this option will generate a self-signed certificate.

Remote Logging

Send all device logs to a remote server via CEF (Common Event Format). When enabled, a user can input an address and port to send device logs, or add multiple remote servers.

Auto Differential Merging

This option sets all future backups to differential merges for each agent on the device. This should be used during troubleshooting if the device is taking multiple full backups instead of incrementals.

Advanced Alerting

Advanced alerting sends an initial alert when a device has an error, then summarizes subsequent alerts for the day. 

Remote Diagnostic RDP Connection

Enabling this allows a tunneled RDP connection to the active server. For this to work, the protected machine must meet the following prerequisites:

  • RDP must be enabled
  • RDP services must be running on port 3389
  • You are connecting using an RDP client running on a windows system

Secondary Replication

Activating this option will replicate the backup data from the device's primary Datto cloud data center to a secondary Datto location.


This option determines the interval for content updates in the Replication Status and Local Agent Information tables. The default is 5 seconds.

Maintenance Mode

Enabling maintenance mode pauses all backups, screenshots, and other device activity. It should only be used to support critical maintenance or troubleshooting such as device migrations or drive swaps. You can set the amount of time for which maintenance mode is active, up to 48 hours.

Update Window

Choose the software update window for the device. If in the update window, the device will attempt to update its software to the latest version. Datto recommends choosing a period of low activity, as the device will reboot during the update process. The duration of the update window must be at least 4 hours.

Update Channel

Select a preferred update schedule for your device. Updates are applied automatically and result in a reboot of the device. Updates will not occur if restores are mounted or if a backup is in progress. It may be necessary for Datto to release updates other than the usual schedule to address security or other critical issues.

The available software release channel options are:

  • Standard: Bi-weekly release cadence.
  • Stable: Monthly release cadence.
  • Quarterly: Quarterly releases only.

Off-Site Sync

The Offsite Sync option allows you to delay data transfers to the Cloud. The device will not sync data during the time interval set.

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