GUI: Device Settings



This article describes the Global Device Settings page of the Datto appliance GUI. This page allows you to customize the system management options for your business continuity device.


  • Datto SIRIS
  • Datto ALTO
  • Datto NAS


Accessing the Device Settings Page

From the Configure drop-down of the Datto device GUI, select Device Settings.

Figure 1: Device Settings (click to enlarge)

Device Settings Overview

Datto Drive

This option allows you to add your Datto Drive account functionality to this Datto device. Note:this is only available on SIRIS devices.

Time Zone

This option allows you to set the Datto device's internal clock to the specified local time zone. All times displayed in the UI will be shown in the time zone specified. Any scheduled tasks for the device will also adhere to this time zone. Datto recommends matching the appliance's time zone with that of its physical location.

Local Users

The Local Users control panel allows you to assign role-based feature and functionality access to local user accounts on the Datto appliance, making it possible to granularly define which people in your organization have administrative access to your Continuity devices, and which functions they are allowed to perform. For more information about managing local users, see the Local Users article.

Device Alerts Email Address

This setting allows you to add additional email addresses to receive notifications about the overall status of your Datto appliance, such as when agents are added or removed or when the health of a hard drive triggers a SMART alert. You can view, manage, or remove Device Alerting email addresses on the Partner Portal from the Alert Settings page.

Datto Relay Forced login

Forced login requires all users to enter their login credentials when entering the GUI from the Partner Portal using Datto Relay. 

Reboot Now

This option safely reboots the Datto device.
If there are active restores when rebooting, any data not written to disk at the time of shutdown could be lost. 

Schedule a reboot

This option allows you to set a date and time for the device to perform a safe restart.

Shutdown Now

This option allows you to safely power off your Datto appliance. Any active local restores will also be shut down with the device.

Concurrent backup settings

Here, you can set the maximum number of concurrent backup processes that automatically run.

For devices sized 2TB & smaller, Datto suggests 2-3 maximum concurrent backups. For devices sized 3TB and up, Datto suggests 4-5 maximum concurrent backups.

Schedule Offset

The schedule offset option allows you to delay scheduled backups by up to 55 minutes, to avoid running too many backups at the same time.

Mounted Restore Alert

This option lets you set an alert in the device UI if a file restore or virtualization remains mounted for longer than a specific time.

Disable Screenshots

This stops screenshots from running for all agents on the device. Click again to re-enable screenshots.

Remote Logging

Send all device logs to a remote server via CEF (Common Event Format). When enabled, a user can input an address and port to send device logs, or add multiple remote servers.

Auto Differential Merging

Enable auto differential merging repairs for all agents on this device. Enabling auto differential merging will cause backups to take longer, but will result in fewer failed backups. 

Watchdog (IPMI-enabled devices only)

On IPMI-enabled devices, this setting monitors for device lockups, rebooting your Datto appliance if necessary. When enabled, Watchdog sets a countdown timer, which is periodically reset by responses from IPMI. If the Watchdog timer reaches 0, it is treated as an indication that a significant problem has occurred with the device, and something has prevented IPMI from responding. The device reboots if this happens.

Advanced Alerting

Advanced alerting sends an initial alert when a device has an error, then summarizes subsequent alerts for the day. 

Remote Diagnostic RDP Connection

Enabling this allows a tunneled RDP connection to the active server. For this to work, the protected machine must meet the following prerequisites:

  • RDP must be enabled
  • RDP services must be running on port 3389
  • You are connecting using an RDP client running on a Windows system

Secondary Replication

Activating this option will replicate the backup data from the device's primary Datto cloud data center to a secondary Datto location.


This option determines the interval for content updates in the Replication Status and Local Agent Information tables. The default is 5 seconds.

Maintenance Mode

Enabling maintenance mode pauses all backups, screenshots, and other device activity. It should only be used to support critical maintenance or troubleshooting such as device migrations or drive swaps. You can set the amount of time for which maintenance mode is active, up to 48 hours.

Update Window

Choose the software update window for the device. If in the update window, the device will attempt to update its software to the latest version. Datto recommends choosing a period of low activity, as the device will reboot during the update process. The duration of the update window must be at least 4 hours.

Should an update window be missed as a result of local device activity, you will see the message "A software upgrade is available for this device," with the option to initiate the upgrade, displayed at the top of your Datto appliance's Overview page. Click the banner's Upgrade Now link to initiate the missed update.

Figure 2: Upgrade available

Update Channel

Select a preferred update schedule for your device. Updates are applied automatically and result in a reboot of the device. Updates will not occur if restores are mounted or if a backup is in progress. It may be necessary for Datto to release updates other than the usual schedule to address security or other critical issues. All releases go through extended testing before release. The difference between the Standard, Stable, and Quarterly channels is frequency.

The available software release channel options are:

  • Standard: Bi-weekly release cadence.
    • Features: Most recent release; includes latest features.
  • Stable: Monthly release cadence.
    • Features: One or more software releases behind; software in this channel has been in production for more than two weeks. Will not have the latest features offered by the Standard channel.
  • Quarterly: Quarterly releases only.
    • Features: Software in this channel has been in production for a full quarter. Multiple software releases behind the Standard and Stable channels; will not have the newer features offered by either channel.

Off-Site Sync

The Offsite Sync option allows you to delay data transfers to the Cloud. The device will not sync data during the time interval set.

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