GUI - Device Settings User Interface


1. Scope / Background

This article describes the Global Device Settings. These settings include:

  • Concurrent Backup Settings
  • Schedule Offset 
  • Advanced Alerting Option
  • Remote Logging
  • Disable Screenshots
  • Rebooting the device
  • Auto-refresh
  • Remote Diagnostic RDP Connection
  • Enable Auto Differential Merging
  • Mounted Restore Alert

To access these settings, open up Remote Web on the device, click the Configure tab, and then click Device Settings.

Figure 1 - Device Settings

2. Install ownCloud (SIRIS line only)

This option allows you to install ownCloud on SIRIS. For more about ownCloud, see the article ownCloud on SIRIS Starter Guide.

3. Concurrent Backup Settings

This allows for setting of the maximum number of concurrent backup processes that will run automatically. Suggested settings for devices sized 2TB & smaller are 2-3 maximum concurrent backups. 3TB+ are 4-5 maximum concurrent backups.

Figure 2 - Concurrent Backup Settiongs

4. Schedule Offset

This will set concurrent backups to offset their start times by a period of 5 to 55 minutes, which can help optimize resources for devices handling many agents.

Figure 3 - Schedule Offset

5. Advanced Alerting Option

Switch between the Advanced Alerting and Traditional Alerting options. Advanced Alerting sends an initial alert when a device has an error and then summarizes subsequent alerts for the day. Most users do not require Advanced Alerting to be enabled.

Figure 4 - Advanced Alerting Option

6. Remote Logging

Send all device logs to a remote server via CEF (Common Event Format). When enabled, a user can input an address and port to send device logs. You can also add multiple remote servers by clicking Add remote server.

Figure 5 - Remote Logging Options

7. Disable Screenshots

Disabling screenshots stops screenshot processing from running on the device for all protected systems.

Figure 6 - Disable Screenshots

8. Reboot

Clicking the Reboot button immediately soft reboots the machine. If you have any restores running, they will remount after reboot. The only exception is encrypted agents. You will need to remount them upon reboot.

You can also schedule a reboot.

Figure 7 - Reboot

9. Auto-refresh

Auto-refresh determines the interval that content is updated in the web interface.

Figure 8 - Auto-refresh

10. Remote Diagnostic RDP Connection

This option allows a tunneled RDP connection to your active server. This will only work if you have RDP enabled, are running RDP services on the default port (3389), and are connecting using an RDP client running on a windows system.

Figure 9 - Remote Diagnostic RDP Connection

11. Enable Auto Differential Merging

Click this button to enable auto differential merging repairs for all agents on this device. Enabling auto differential merging will cause backups to take longer and cause the device to potentially miss scheduled backups. Auto differential merging also may mask systemic issues but will result in fewer failed backups.

Figure 10 - Enable Auto Differential Merging

12. Mounted Restore Alert

This option displays an alert in the device UI when a file restore or virtualization has been mounted for longer than a specific period. Restores left running consume resources.

Figure 11 - Mounted Restore Alert

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