Topic
This article describes the process to order a RoundTrip drive.
Environment
- RoundTrip
Prerequisites
Before ordering a RoundTrip, see RoundTrip Overview.
Procedure
1. Log into the Partner Portal.
2. Navigate to the Devices menu.
3. Click BCDR Status, as shown in Figure 1.
Figure 1: Partner Portal Devices Menu
4. From the list, find the device for which you want to order a RoundTrip. Then, click the Device Name.
Figure 2: Find a Device
5. Scroll to the RoundTrip section, as shown in Figure 3.
Figure 3: RoundTrip section
6. Click Order RoundTrip, and the RoundTrip Request Form will appear, as shown in Figure 4.
Figure 4: RoundTrip Request Form
7. Fill out the form, and click Order RoundTrip.
To check the status of the RoundTrip, you can return to this page. See Checking the Status of a RoundTrip for more information.
Figure 5: RoundTrip Status
When you receive your RoundTrip drive, follow Synchronizing a USB RoundTrip Drive or Synchronizing a NAS RoundTrip Drive to begin the data transfer process.