This article describes the process to order a RoundTrip drive.
- Datto RoundTrip
Before ordering a RoundTrip, see RoundTrip Overview.
1. Log into the Partner Portal.
2. Navigate to the Devices menu.
3. Click BCDR Status, as shown in Figure 1.
4. Select the device you need the RoundTrip drive for by clicking its name.
5. Scroll to the RoundTrip section, as shown in Figure 3.
Figure 3: RoundTrip section
6. Click Order RoundTrip. The RoundTrip Request Form will appear, as shown in Figure 4.
7. Fill out the form, and click Order RoundTrip.
To check the status of the RoundTrip, you can return to this page. See Checking the Status of a RoundTrip for more information.
Figure 5: RoundTrip status