This article describes the process to order a RoundTrip drive. Use this article as a guide when you need to request a RoundTrip to synchronize your local data to the Datto Cloud.
- Datto RoundTrip
Before ordering a RoundTrip, see the RoundTrip Overview article for important considerations.
1. Log into the Partner Portal.
2. Click the Status tab, then select BCDR Status from the drop-down menu.
3. Click the name of the device needing the RoundTrip drive.
4. Scroll to the RoundTrips card.
5. Click the Order RoundTrip button. The RoundTrip Request Form will appear.
6. Fill out the form, and click Order RoundTrip.
To check the status of the RoundTrip, return to the Device's BCDR Status page and scroll to the RoundTrip Status card. See Checking the Status of a RoundTrip for more information.