This article provides resources to answer questions about Cloud Billing Policies.
- Datto SIRIS
- Datto ALTO
- Datto NAS
- Datto Cloud
Your Cloud Billing options depend on the type of retention policy that you require. There are 4 different plans:
- 1-Year Cloud Retention
- Infinite Cloud Retention
- Capacity Based Storage
- Live Dataset Retention
If you need more details about your current Billing Policy, contact your Sales Representative.
If you have gone over your offsite storage limit, see the following articles to solve the root causes of these issues:
- ALTO tiers explained (how to reduce overages)
- Understanding the Retention Process
- Cloud Data Usage Explained
- Explaining the Inverse Chain and Investigating Large Recovery Points
- How to remove offsite data (prune request).
For any questions about the storage space on your device, contact Datto Technical Support.