Using the ShadowProtect Recovery Environment HIR Configuration



This article explains how to use the ShadowProtect HIR Configuration utility to diagnose and repair a ShadowProtect backup in order to perform a Bare Metal Restore. These instructions assume that you have already booted the target machine with the ShadowProtect Recovery Environment ISO.


Perform these steps in the ShadowProtect Recovery Environment:

  1. Go to the Tools menu, and choose HIR Configuration, as shown in Figure 1.

    Figure 1 - HIR Configuration
  2. Select the drive you are restoring from, and click Start. You'll see the process as shown in Figure 2.

    Figure 2 - Searching for Device Drivers
  3. When the process completes, you'll see a log file showing the status of all recovered drivers. Look for any failed or corrupt drivers.

    Figure 3 - HIR Configuration Summary
  4. If you find drivers that are failed, corrupt, or low matches, you can try to fix them by clicking the Advanced... button.

    Figure 4 - Advanced Options
  5. In this window, you can manually add drivers or have ShadowProtect automatically search for better drivers.

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