Using the ShadowProtect Recovery Environment HIR Configuration

Follow

Scope

This article explains how to use the ShadowProtect HIR Configuration utility to diagnose and repair a ShadowProtect backup in order to perform a Bare Metal Restore. These instructions assume that you have already booted the target machine with the ShadowProtect Recovery Environment ISO.

Procedure

Perform these steps in the ShadowProtect Recovery Environment:

  1. Go to the Tools menu, and choose HIR Configuration, as shown in Figure 1.

    Figure 1 - HIR Configuration
  2. Select the drive you are restoring from, and click Start. You'll see the process as shown in Figure 2.

    Figure 2 - Searching for Device Drivers
  3. When the process completes, you'll see a log file showing the status of all recovered drivers. Look for any failed or corrupt drivers.

    Figure 3 - HIR Configuration Summary
  4. If you find drivers that are failed, corrupt, or low matches, you can try to fix them by clicking the Advanced... button.

    Figure 4 - Advanced Options
  5. In this window, you can manually add drivers or have ShadowProtect automatically search for better drivers.

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage