Partner Portal - Device Searching and Sorting

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Scope

This article describes how to search and sort devices and agents in the Status 2.0 screen of the partner portal.

Overview

To access the status screen, log into the Partner Portal, and click the Devices menu. Then, click on Status 2.0 to go to the Backup Status screen. 

Figure 1: Click Status 2.0 from the Devices drop-down menu

Searching and sorting

The Backup Status screen displays all Datto devices associated with this account. You can search and sort by view, by agent, or by device. You can also enter a device or agent name in the search bar at the upper right. 

Standard view allows you to access each agent directly from this page, and shows an information table for each device. Click here for a full description of standard view.

Figure 2: Backup Status page, standard view

Compressed view is useful when you are managing a large fleet of Datto devices. It increases the number of devices shown per page, but truncates the amount of at-a-glance information for each device. Click on the name of any device for an expanded view. Click here for a full description of compressed view.

Figure 3: Backup Status page, compressed view

The Agents view shows a list of all agents in your Datto fleet, along with abbreviated status information. Click on the name of any agent for an expanded view.

Figure 4: Backup Status page, Agents view

The Device view shows a list of all devices in your fleet, with basic status information. Click on the name of any device for an expanded view.

Figure 5: Backup Status page, the Devices view

Show/Hide Hidden

These check boxes allows you to specify which devices to exclude from view in the portal. This feature is not available when viewing the Status by Agent

 


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