Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

Partner Portal - Powering Off a Datto Device



This article explains how to power off a Datto device through the Partner Portal.

Once the device is powered off, you will need to physically turn it back on. There is no task that powers on the device.


1. Log into the Datto Partner Portal, select Devices, then select BCDR Status from the drop-down menu.

Figure 1: The Partner Portal

2. Click the name of the device from the list, or find the device name via the search box in the upper right.

Figure 2: Select the device

3. Click Assign a new task under the Task Queue in the Device Overview card, .

Figure 3: Click Assign New Task

4. From the drop-down menu, select poweroff, then click Assign.

Figure 5: select the poweroff task

The Datto appliance will then shut down, and must be manually restarted. 

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