This article walks through how to swap a Transfer drive for a SIRIS Professional device.
Before replacing the Transfer drive, contact Datto Support so that they can take any necessary steps prior to the swap. You should also contact Support again once the new drive is in place to ensure the device is running properly.
- PH1 cross head screwdriver
- T5 Torx screwdriver
- Monitor and keyboard (in case the device does not check in after replacing the transfer drive)
Swapping the Transfer Drive
- Power down the device and remove all power, peripheral, and Ethernet connections to the back of the device.
- Slide the device forwards out of the rack until you hear a click. The click indicates the rack mounts has locked into place. Locate the two tabs on the top of the device, push the both down at the same time and slide the top cover to the rear of the device.
- Looking at the front of the device, the Transfer drive is located in the top row, second column from the left, in a cold-swappable bay. Locate the power and SATA cables and disconnect these from the drive.
- Once the drive is disconnected, press the drive bay's release latch and then slide the bay forwards and out of the chassis.
You should label the old Transfer drive to avoid confusing it with the new drive.
- Remove the four screws securing the Transfer drive to the drive tray. Use the screws to secure the new drive to the drive tray.
- Return the Transfer drive tray to the chassis, making sure it clicks back into place.
- Reconnect the SATA and power connections to the drive.
- Slide the top cover back onto the chassis.
- Return the device to the rack. You will need to press both of the release catches on either side of the rack mounts, then gently push the device backwards into the rack.
- Connect the power and Ethernet cables. Turn on the Datto.
- Contact Datto Support to setup the new Transfer drive.