How long do you keep my archived data?


Your archived records are maintained for as long as you are a SaaS Protection/Backupify customer, unless you explicitly ask to remove data. Additionally, your Sales contact can help you set up a customized retention plan if you need one.  

If you are an  Enterprise or Enterprise Plus customer, we can set a customized data retention period for you for Gmail data only. If you are an existing customer, we would need to wipe your archived/historical Gmail data under your account to set a custom retention period... but, if you're a new customer, we can set a retention period during your initial on-boarding.


To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.

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