What Is the Saas Protection/Backupify for Office 365 Licensing Structure?

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Question

What is the SaaS Protection/Backupify for Office 365 licensing structure?

Environment

  • Backupify for Office 365
  • Datto SaaS Protection for Office 365

Answer

  • Clients - Backupify for Office 365 clients pay a monthly rate dictated by their managing partner.
  • Partners -Datto SaaS Protection for Office 365 partners are charged a monthly rate based on the number of seats provisioned for each customer and the corresponding pricing tier in which that number of seats falls. This monthly rate will be charged once per month on the same day for all of a Partner’s clients.

Datto will not charge in arrears for the portion of the previous month the Partner had a new client provisioned. Instead, Datto charges for the upcoming month based on the number of seats used at the time of invoicing.

Note - SharePoint is different from other seat-based services. SharePoint is not associated with a specific user so it will show the same data regardless of the user in the drop-down. Sharepoint is included by default with an O365 backup purchase.

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To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.


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