How do I access my invoice/receipt for my monthly charges?


By default, your billing profile is set up to automatically e-mail you a PDF copy of your invoice after your charge is processed each month. We can only send that PDF invoices to one e-mail address. If you need to change the e-mail address that is receiving these invoices, let us know. This e-mail address does not need to be the same as your primary administrator/domain owner.

We do not have the functionality to allow customers to access invoices through the Backupify/Datto SaaS Protection for Google Apps website. If you need to retrieve a past invoice, please click here to submit a Support Request.

If you'd like a complete history of all of your billing profile's invoices, we can prepare that for you in .csv format.

To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.

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Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

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