ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

How do I add users to my Reseller portal?


To add users to a Backupify/Datto SaaS Protection domain you have configured on your Reseller portal:

  • Log in to your Reseller console at
  • In the list of Managed Domains, find the domain you want to add users for and click on that domain name
  • On the next page, click the 'Add Users' button
  • Check the users that you would like to add and then click 'Add Selected Accounts'


To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.

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