Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

How do I add users to my Reseller portal?


To add users to a Backupify/Datto SaaS Protection domain you have configured on your Reseller portal:

  • Log in to your Reseller console at
  • In the list of Managed Domains, find the domain you want to add users for and click on that domain name
  • On the next page, click the 'Add Users' button
  • Check the users that you would like to add and then click 'Add Selected Accounts'


To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.

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