Your Salesforce data is backed up daily. Once the initial backup of your environment is complete, we only back up objects on a daily basis where changes/modifications have occurred.
You may notice that an object has not had a backup for multiple days because no changes have occurred for that object on the Salesforce end.
Note: We DO NOT back up tables with no entries (if a SF object is not in use, we won’t download an empty .csv file).
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To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.
Head on over to our Community Forum or get live help.
For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .