Your Salesforce data is backed up daily. Once the initial backup of your environment is complete, we only back up objects on a daily basis where changes/modifications have occurred.
You may notice that an object has not had a backup for multiple days because no changes have occurred for that object on the Salesforce end.
Note: We DO NOT back up tables with no entries (if a SF object is not in use, we won’t download an empty .csv file).
To contact Backupify support, please click here to submit a Support Request, or give us a call at 1-800-518-7449.