ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

How often does Backupify for Salesforce backup my Salesforce data?

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Your Salesforce data is backed up daily. Once the initial backup of your environment is complete, we only back up objects on a daily basis where changes/modifications have occurred. 

You may notice that an object has not had a backup for multiple days because no changes have occurred for that object on the Salesforce end.

Note: We DO NOT back up tables with no entries (if a SF object is not in use, we won’t download an empty .csv file).

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To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.


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