ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

Are there additional charges to back up sandbox and development environments for Backupify for Salesforce?


Yes. Per user charges apply to any environment you are backing up. Therefore, if you are backing up a 10-user sandbox environment and a 10-user production environment you will be charged for back up of 20 users total.


To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.

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