Backupify/Datto SaaS Protection: How do I cancel my Backupify for G Suite account?



How do I cancel my Backupify for G Suite account?


  • Backupify 1.0 for G Suite


This procedure applies only to Backupify for G Suite accounts that were purchased directly through Backupify. To cancel a Datto SaaS Protection account, contact your Datto Sales Executive.  

Log into your account as the Super Admin, and navigate to Account Settings. You will find a Delete Account section on that page where you can complete the cancellation process.

If you have any issues with account deletion through the request button, email to request deletion. 

Important notes about account cancellations:

  • Only the owner of a Backupify account can cancel the account. For Google Apps domain accounts, only the owner user of the domain account can request a cancellation.
  • When your account is canceled, backups will stop running and archives will be removed for all services. You will not be able to log in and retrieve backed-up records after the account is canceled.

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