Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

Backupify for G Suite: How to cancel your account

This procedure applies only to Backupify for G Suite accounts that were purchased directly through Backupify.

Log into your account, and navigate to Account Settings. You will find a Delete Account section on that page where you can complete the cancellation process.

If you have any issues with account deletion through the request button, email to request deletion. 

Important notes about account cancellations:

  • Only the owner of a SaaS Protection/Backupify account can cancel the account. For Google Apps domain accounts, only the owner user of the domain account can request a cancellation.
  • When your account is cancelled, backups will stop running and archives will be removed for all services. You will not be able to login and retrieve backed up records after the account is cancelled.

To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.

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