How do I cancel my Backupify account?

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We hate to see you go, but if you must...

Please log-in to you account, and navigate to your Account Settings page. You will find a 'Delete Account' section on that page where you can initiate the cancel process.

Important notes about account cancellations:

  • Only the owner of a SaaS Protection/Backupify account can cancel the account. For Google Apps domain accounts only the owner user of the domain account can request a cancellation.
  • When your account is cancelled, your backups will stop running and your archives will be removed; for all services. You will not be able to login and retrieve backed up records after the account is cancelled.

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To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.


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