Datto Drive Local: File Sharing



Datto Drive users can share files with their Datto Drive groups and users on the same Datto Drive instance or other Datto Drive instances. Users also have the ability to create public shares for people who are not Datto Drive users. You have control of a number of user permissions on file shares :

  • Allow users to share files
  • Allow users to create public shares
  • Require a password on public shares
  • Allow public uploads to public shares
  • Require an expiration date on public share links
  • Allow/Block re-sharing
  • Restrict sharing to group members only
  • Allow email notifications of new public shares
  • Exclude groups from creating shares


An Admin user will be able to configure sharing options on the Admin page in the Sharing section.


  • Check Allow apps to use the Share API to enable users to share files. If this is not checked, no users can create file shares.
  • Check Allow users to share via link to enable creating public shares for people who are not Datto Drive users via hyperlink.
  • Check Enforce password protection to force users to set a password on all public share links. This does not apply to local user and group shares.
  • Check Allow public uploads to allow anyone to upload files to public shares.
  • Check Allow users to send mail notification for shared files to enable sending notifications from Datto Drive.
  • Check Set default expiration date to set a default expiration date on public shares.
  • Check Allow resharing to enable users to re-share files shared with them.
  • Check Restrict users to only share with users in their groups to confine sharing within group memberships.

    This setting does not apply to the Federated Cloud sharing feature. If Federated Cloud Sharing is enabled, users can still share items with any users on any instances (including the one they are on) via a remote share.

  • Check Allow users to send mail notification for shared files enables users to send an email notification to every Datto Drive user that the file is shared with.
  • Check Exclude groups from sharing to prevent members of specific groups from creating any file shares in those groups. When you check this, you’ll get a dropdown list of all your groups to choose from. Members of excluded groups can still receive shares, but not create any.
  • Check Allow username autocompletion in share dialog to enable auto-completion of Datto Drive usernames.

Transferring Files to another User

If the need to transfer ownership of all of a user's files to another user within the same Datto Drive instance, please contact Datto Technical Support.

Creating Persistent File Shares

When a user is deleted, their files are also deleted. As you can imagine, this is a problem if they created file shares that need to be preserved, because these disappear as well. In Datto Drive files are tied to their owners, so whatever happens to the file owner also happens to the files.

One solution is to create persistent shares for your users. You can retain ownership of them, or you could create a special user for the purpose of establishing permanent file shares. Simply create a shared folder in the usual way, and share it with the users or groups who need to use it. Set the appropriate permissions on it, and then no matter which users come and go, the file shares will remain. Because all files added to the share, or edited in it, automatically become owned by the owner of the share regardless of who adds or edits them.

Share Link Password Policy

Datto Drive users have the option of enabling the Share Link Password Policy app. This allows you to enforce password length, required characters, define special characters, and expiration dates on share links.


Note that you cannot use Emojis as special characters with MySQL, as it supports UTF8 characters only of 1-3 bytes, and emojis require 4 bytes.

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage