Accessing and Using the SaaS Store

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Scope

This article explains how to access the SaaS Store and use it to add new products and licences for your clients.

Procedure

Accessing the SaaS Store

To access the SaaS Store, go to http://saasstore.datto.com and enter your credentials. You can also open the Partner Portal > Purchasing & Billing > Store and select the Backupify Partner SaaS Store option. 

Note: Only Partner Portal users with 'Full Access' and 'Administrative' administrator roles can access the Backupify Partner SaaS Store/Application Management Dashboard.

Use the Select Customer drop-down menu to select one of your existing customers, or select the Create New Customer option for a first-time client. When you create a new customer, the name you use is for your own reference only. Backupify will identify the customer via their domain address.

Note that the SaaS Store is for ordering new products. If your client already uses all Backupify products or simply wants to adjust their current licence count, you should contact your Backupify Sales representative.

Select the product to protect for your client and then enter the number of users to protect in the Customer Seats section.

To protect more than one product, you will need to complete the process for the first product, then begin again for the second.

When finished, click Generate Quote to see pricing information for the tier of users you entered.

When you see the Confirm Quote page and are satisfied by the price quote, click Confirm Quote. This brings you to the Payment Method screen containing your payment and contact information. If this is your first time ordering, you will first need to enter all relevant information before proceeding. 

If you need to change your credit card information, contact Backupify support.

Click Confirm Purchase to continue.

Once you have confirmed the purchase, you can choose to begin the purchase process again for another Backupify product by clicking Return to Store. You can also proceed to managing all of your clients' SaaS applications by clicking Manage Clients/Applications and opening the Application Management Dashboard.

 

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To contact Backupify support, please click here to submit a Support Request, or give us a call at 1-800-518-7449.


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