Why do my finished Backupify/Datto SaaS Protection for Google Apps exports have an exclamation point next to them?

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If you're seeing the above 'red triangle/exclamation mark' icon next to any of your completed exports, you have a completed export where at least 1 file failed to export; but, the export met our completion criteria (so we don't consider it a failure), and we provide you with the export link.

Support can verify for you how many files failed to export for any particular export run.

If you need to guarantee a 100% successful export, we would recommend re-running the export.

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To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.


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