How do I update my SaaS Protection/Backupify username?


Currently, updating the e-mail username that you use to log on to SaaS Protection/Backupify is a manual process that needs to be done by a Support representative. If you need to update/change the email username of your account, then please create a new support request and we will assist you in updating the username. Please be sure to submit the request from your current email address and include the new email address that you would like to update it to.

Note: Only Salesforce, Office 365, and Social Media customers can have their usernames manually updated. Google Apps usernames are permanently tied to the corresponding Google Apps account we're backing up.


To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage