ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

How does Backupify/Datto SaaS Protection content authorization work for domain users & what are users able to see?


The Backupify/Datto SaaS Protection account that setup the domain (the primary administrator/domain owner) can see all data for all users that they add to the Backupify account. The domain users added to Backupify/Datto SaaS Protection by the domain admin can log in, but they can only view their user data.

You can disabled 'child app access' if you'd like (through the Support team) which prevents non-administrators from accessing their own backups.


To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.

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