ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

How do I have all of my Backupify/Datto SaaS Protection for Google Apps users backed up?


In order to get all of your users backed up, the easier way to configure that is to use our 'Add by OU' functionality. If you are still in the initial setup process, skip to Step 2 below. If not:

  1. Click Add Users from the Dashboard
  2. Select the Add by OU tab
  3. Check each available box (including No Organization Unit), click Add Accounts, and select Save

Note: If you are still in the initial setup process, it make take 5 to 10 minutes for your Organizational Unit list to fully populate (depending on the size of your Google Apps domain.

If you have users that may exist under a subdomain, click here. And, if you are a 'manually invoiced' customer, you'll want to make sure that you have enough user licenses... click here for more information about more licenses procured.

To ensure that all of your new Google Apps users are always added automatically, click here.

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