Datto Drive Display Icons

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This article explains the different Datto Drive icons and their meanings.

Datto Drive desktop client icons

Successful - This icon is in the Datto Drive Account window, and shows that this particular folder has fully synced to the Datto Drive server.

DDsuccessful.png

Pending - This icon is in the Datto Drive Account window, and shows that this particular folder is currently scanning and syncing files to the Datto Drive server.

ddpending.png

Paused - This icon is in the Datto Drive Account window, and shows that this particular folder has its sync operations paused. It will not run until it is unpaused.

 ddpaused.png

Failed - This icon is in the Datto Drive Account window, and shows that this particular folder failed to fully sync. Troubleshooting is necessary to resume syncing.

ddfailed.png

Disconnected - This icon is in the Datto Drive Account window, and shows that the program is disconnected from the Datto Drive server. This can indicate network issues, or other problems with the subdomain.

dddisconnected.png

Information - This icon shows that further information is available under the information tab under the Account window. This typically indicates whether files got ignored or excluded during the sync process.

ddinformation.png

Secured - The green lock icon is in the Account window, and shows that there is a secured connection to Datto Drive servers. We enforce HTTPS so you should always see a green lock, unless you are running a custom domain and have issues verifying your Datto Drive domain. Hovering the mouse over the green lock icon, will display connection information.

 ddsecured.png

The people icons in desktop client indicate the accounts currently logged in. Shown above are two active Datto Drive accounts under one Datto Drive desktop client.

desktopPeople.png

Windows desktop program folder icons

These show whether or not a folder is set to fully sync. A check mark means everything in the folder will sync. A blank box means nothing in the folder will sync. A black-filled box means only some contents in the folder are set to sync.

Successful - This icon is in the Datto Drive folder itself, and means that a folder has completely synced offsite.

WinSuccessful.png

Failed - This icon is in the Datto Drive folder itself, and means that a folder has either fully failed or partially failed to sync offsite.

ddfailed.png

Pending - This icon is in the Datto Drive folder itself, and means that a folder is currently syncing new or changed data.

winPending.png

Datto Drive Web Client

Shared Folder - This icon is located in the web application, and means that particular folder is being shared with another group.

sharedFolder.png

External Storage Folder - This icon is located in the web application, and means that particular folder is an external storage folder. This means that the folder is one that is connected to storage outside of Datto Drive (i.e., Dropbox).

 externalStorage.png


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