How Do I Access Datto Drive Via WebDAV?

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This article explains how to map Datto Drive as a network drive or a network location by using WebDAV.

Environment

  • Datto Drive

Procedure 

To find the link for WebDAV, go to the Datto Drive web interface. At the bottom left of the Home screen, you will see the Settings menu. Click that menu, and you will see the WebDAV URL.

Figure 1: Settings

WebDAV running on Windows operating systems relies on the Web Client service to ensure the service is running properly.

There are two methods by which you can map your Datto Drive instance to Windows. Select a topic to learn more:

Adding Datto Drive as a mapped network drive

1. Open services.msc as an administrator.

2. Start the WebClient Service or ensure that it is running. You will only be able to map the drive if the service is running.

By default, this service's Startup Type is set to Manual. You should change it to Automatic by right-clicking the service and selecting Properties
Figure 2: WebClient service

3. Open My Computer or Computer from your Start menu.

4. Select Map Network Drive or right-click My Computer, and select either Map Network Drive or Add a network location. Steps for adding as a network location are below.

5. In the dialog box, select a drive letter, and enter your Datto Drive WebDAV link in the Folder field. See the top of this page for information about how to retrieve your WebDAV path.

Figure 3: Map Network Drive

6. Click Finish, and enter your Datto Drive credentials. This completes the mapping process.

Figure 4: Windows Security prompt

7. Your share should now be mapped.

Figure 5: Mapped network drive

Adding Datto Drive as a network location

To map Datto Drive as a network location, Datto recommends using a third-party cloud storage browser such as Cyberduck. While Datto cannot provide support for third-party applications, this method has historically produced good results.

1. Follow steps 1 - 4 above and select the Add a network location option to open the Add Network Location Wizard. Click Next.

2. Select the Choose a custom network location option and click Next.

Figure 6: Add Network Location

3. In the Specify the Location dialog box, enter your WebDAV path. See the top of this page for how to retrieve the WebDAV path. When finished, click Next.

Figure 7: Specify website location

4. Enter a name for this location, and click Finish to complete adding the network location.

Figure 8: Name location

5. (Optional) Add a subdirectory as an additional network location by appending the name of the directories to the end of the webDAV path, e.g., ...remote.php/webdav/ParentDirectory/ChildDirectory

6. If you are unable to map Datto Drive as a network location, see this article (external link) for possible causes, contact Microsoft for further assistance, or map the location as a network drive.


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