Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

"An account has already been created for this email domain" error

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Datto Drive restricts the use of a subdomain name to one unique email domain.

For example, this means that when you register your first account with the email domain @johnspizza.com, nobody else can create a Datto Drive account with the @johnspizza subdomain. This prevents the creation of duplicate subdomains. When you click the link to request access, Datto Drive sends an email to the user who first registered the subdomain. This email asks for access to create an account on that subdomain.

 

See Also:

Please Use Your Work Email Instead Error


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