We have identified an issue with the 2.0.9 version of the Datto Windows Agent. An auto-upgrade hotfix is available. Further information is available at the Datto Service Status page.

How Do I Add Custom Site and Team Site Collections to Backupify Classic for Office 365?



How do I add custom site and team site collections to Datto SaaS Protection Classic/Backupify Classic for Office 365?


  • Datto SaaS Protection Classic for Office 365
  • Backupify Classic for Office 365


Backupify Classic for Office 365 will not upload inactive SharePoint sites.
Backupify Classic does not automatically add new SharePoint sites. You must manually add them for backups to begin.
Some accounts are now managed by 2.0 Seat Management. For accounts of this type, these settings won’t be available.

Adding via MS Office website

To add a custom/team site collection via the Microsoft website:

1. Log in to Office and click the Admin option.

Figure 1: Office 365 Admin page (click to enlarge)

2. In the Admin panel, expand the Admin Centers section of the drop-down menu and select the SharePoint option.

Figure 2: Admin centers menu (click to enlarge)

3. Select all addresses and copy them to your clipboard. The application will filter any extraneous text.

Figure 3: Select and copy addresses (click to enlarge)

4. Log into SaaS Protection/Backupify for Office 365 and click the Users button from the toolbar at the top.

5. Scroll to the bottom of the page and click the Paste URLs from clipboard button.

Figure 4: Backupify Seat Management screen (click to enlarge)

5. Paste the text into the box, and the feature will add all included sites.

Adding via PowerShell

To create custom/team site collections via PowerShell:

1. Install the latest version of the Microsoft Management Framework (5.1). This program is necessary for the latest version of Sharepoint Management Shell, and ensure access to both Site Collection as well as Microsoft Group and Team sites via the Get-SPOSite commandlet.

2. Run Windows Powershell as Admin - Confirm that copyright shows 2016.

3. Enter the following command:

Login with admin credentials to O365 in the dialogue box, then:
Install-Module -Name MSOnline

Click Yes to agree if prompted, then complete the installation.

4. Download the Sharepoint Online Management Shell.

5. Run Sharepoint Online Management Shell as administrator, then enter the following commands:

$adminUPN="<the full email address of a SharePoint administrator account, example: jdoe@contosotoycompany.onmicrosoft.com>"
$orgName="<name of your Office 365 organization, example: contosotoycompany>"
$userCredential = Get-Credential -UserName $adminUPN -Message "Type the password."
Connect-SPOService -Url https://$orgName-admin.sharepoint.com -Credential $userCredential

When prompted with the Windows PowerShell credential request dialog box, type the password for the SharePoint Online SharePoint administrator account.

Multi-Factor Authentication 

1. Fill in the value for the $orgName variable (replacing all the text between the quotes, including the < and > characters), and then run the following commands at the SharePoint Online Management Shell command prompt:

$orgName="<name of your Office 365 organization, example: contosotoycompany>"
Connect-SPOService -Url https://$orgName-admin.sharepoint.com

2. When prompted with the Microsoft SharePoint Online Management Shell dialog box, type the account name and password for a SharePoint administrator account, and then click Sign in.

Exporting to CSV

1. Run the Get-SPOSite command to Get a full list of team and group sites and site collections.
To export the list with all details:

Get-SPOSite | Export-CSV C:\<Folder path you want the CSV to be stored in>\SiteList.csv

To export the list of just the URLs:

Get-SPOSite | Select-Object URL | Export-CSV C:\<Folder path you want the CSV to be stored in>\SiteList.csv

2. When formatting the CSV for upload to Backupify, open the file in a spreadsheet processor (Excel). The A1 cell must contain the word Url, and the URLs of the sites exist in column A below that. Ensure that all characters are lowercase, and delete any other headers or columns present.

Add-PSSnapin "Microsoft.SharePoint.PowerShell"
Get-SPWebApplication http://yourwebapp.com | Get-SPSite | Select Url | Out-Csv export.csv

3. Log in to SaaS Protection/Backupify for Office 365 and click the Users button.

4. Scroll to the bottom of the page and click the Upload button under CSV Site Collection Upload.

Figure 5: CSV site collection upload (click to enlarge)

5. Following the prompt, select the CSV file you just created and click Upload File.

Figure 6: Select the CSV and upload (click to enlarge)

Backing up Microsoft Teams data

Datto SaaS Protection/Backupify does not currently back up Microsoft Teams separately. To ensure Teams data is backed up, include it in OneDrive or Sharepoint. The file owner can access this information.

To contact Backupify/Datto SaaS Protection support, click here to submit a Support request, or click here for more contact options.


Was this article helpful?

3 out of 5 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage