ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. To learn how to download your Datto Drive Cloud data, please visit this article.

How To Sync Root of Datto Drive Directory



Sometimes a desktop client defaults to synchronizing just the Datto Drive folder, rather than the root of your Datto Drive account. Follow the steps in this article to synchronize your entire Datto Drive account with your local desktop.


Upon initial configuration, you will be prompted to select what you want to sync.

If you see the option Sync the folder Datto Drive as opposed to the option Sync everything from server, follow these steps.

Select the option to Skip folders configuration.

From there, select Account (or your username).

Select Add Folder Sync Connection.

Select your local default sync location, and hit Next.

Select the Datto Drive option.

Click Next, and then finalize the directories you want to sync by checking/unchecking your listed directories. Then, Add Sync Connection.

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.