Disaster Recovery: Virtualization Domain Joining Issues

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Issue

When attempting to access shares hosted on a target local or hybrid virtualization from another workstation, you receive the following error messages:

  • Logon failure: the target account name is incorrect.
  • The local device name is already in use.
  • The trust relationship between this workstation and the primary domain failed.

Environment

  • Datto SIRIS
  • Datto ALTO

Cause

Active Directory does not recognize the virtualization as the production server.

Resolution

1. Verify the virtual machine has live networking and is hosted on the Datto device or hybrid-linked to the network.

2. Remove and re-add the virtual machine within Active Directory.


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