Disaster Recovery: Virtualization Domain Joining Issues



When attempting to access shares hosted on a target local or hybrid virtualization from another workstation, you receive the following error messages:

  • Logon failure: the target account name is incorrect.
  • The local device name is already in use.
  • The trust relationship between this workstation and the primary domain failed.


  • Datto SIRIS
  • Datto ALTO


Active Directory does not recognize the virtualization as the production server.


1. Verify the virtual machine has live networking and is hosted on the Datto device or hybrid-linked to the network.

2. Remove and re-add the virtual machine within Active Directory.

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Datto Homepage