ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

Datto Mac Agent: Critical backup failure: CURL Error: [URL]: 400



This article explains the origin of and solution for the Datto Mac Agent error:

Critical backup failure: CURL Error: 400

Cause and solution

This problem is caused by a conflict between the Datto Mac Agent and Apple FileVault. To have successful backups with the Datto Mac Agent, you must disable Apple FileVault. See this article from Apple: OS X Yosemite: Turn off FileVault encryption.

If you have already performed this step, contact Datto Technical Support for further assistance.


Was this article helpful?

0 out of 4 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.