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Viewing User Summaries in Datto Academy

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Scope

This article explains the User Personal Summary section of the Datto Academy Dashboard, available to Academy power users.

From the Dashboard, click the User Personal Summary button to access user performance metrics.

Details

The User Personal Summary section lets you see Academy metrics for yourself plus any other user within their organization. In addition, you can print this information or create a PDF copy for later use. Some of this information is similar to the Academy Dashboard, but contains information specific to each learner rather than the company as a whole.

Enter an employee in the Select User field to view that person's Academy metrics.

Sections

Statistics

The statistics page shows an overview of all users' information. You can see what user level they have in the academy, the email address associated with the Academy, and what groups they belong to (such as Elite, reseller ID, etc.). In addition, you can see course progress, active courses, time spent in the academy, progress metrics, test scores, and more.

Courses

This page shows all learner courses, progress (subscribed, in progress, completed, etc.), dates enrolled or completed, time taken to complete the course, and the score if the course provided an assessment.

Classrooms

As with courses, you can see any classroom-based training completed. This will also list attendance, course status, and score (if any).

Learning plans

This tab summarizes the learning plans the learner is assigned to, number of courses assigned to the learning plan, and learning plan progress.

Social

The information shown here is related to the Academy forums which are not currently in use. You can find the Datto Partner Community forums here: https://community.datto.com/

Webinars

Here you can find information on enrolled webinars and attendance statuses.

Certification

In the Certifications & Retraining tab, you can view active and expired certifications. The information will also include when the certification was issued, when it will expire, and when they will need to review by clicking the "Renew now” link to subscribe to the renewal webinar and assessment.

 

For questions or assistance with Datto Academy, email teaching@datto.com.


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