Error: "The Agentless System is Missing"

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Issue

Agentless backups fail with the error "The agentless system is missing."

Environment

  • Agentless backups

Solution

This backup error is found in the Protect tab.

Figure 1: The agentles system is missing error in the Protect tab

This error  can be caused by the host or vCenter Server being offline. It is also caused by a change to the moRef or vm ID. To resolve a moRef or vmID change:

  • Configure System Settings for the affected agent in the Protect tab,

Figure 2: Click on Configure System Settings

  • Under Advanced in the sidebar menu, click Reassign Agentless System.

    Figure 3: click Reassign Agentless System

 


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