SIRIS, ALTO, and NAS: Error: "The Agentless System is Missing"



Agentless backups fail with the error "The agentless system is missing."


  • Agentless backups


This backup error is found in the Protect tab.

Figure 1: The  error in the Protect tab

This error can be caused by the host or vCenter Server being offline. It is also caused by a change to the moRef or vm ID. To resolve a moRef or vmID change:

1. Configure System Settings for the affected agent in the Protect tab,

Figure 2: The device web UI

2. Under Advanced in the sidebar menu, click Reassign Agentless System.

Figure 3: Advanced options


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