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Backupify/Datto SaaS Protection for G Suite: Can I back up Google Team Drive?

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Question

Can I backup Google Team Drive in Backupify/Datto SaaS Protection for G Suite?

Environment

  • Backupify/Datto SaaS Protection 1.0 for G Suite
  • Backupify/Datto SaaS Protection 2.0 for G Suite

Answer

If you are on Backupify/Datto SaaS Protection 2.0 for G Suite, you already have Team Drive support.

  • If you would like more information on how to locate and use your existing Team Drive backups for Backupify/Datto SaaS Protection 2.0 for G Suite, check out this Knowledge Base article.
  • If the link is not working for you, you are not a Datto Partner and do not have access to the Datto Partner Portal. If you're unsure of what version your G Suite service is on, see the figures below.

The following figure displays the Backupify 2.0 for G Suite dashboard.

Figure 1: Backupify/Datto SaaS Protection 2.0 for G Suite (click to enlarge)

1.PNGFigure 2: Backupify/Datto SaaS Protection 1.0 for G Suite (click to enlarge)

The 1.0 and 2.0 platforms feature unique feature/functionality sets.

If you are a Premier customer or Datto Partner looking to cut over to 2.0, please engage with your Customer Success Manager or Partner Success Manager to discuss these changes. If you are not an existing customer and are interested in utilizing Backupify 2.0 to back up Team Drives, please engage with a Datto Partner.

Upon request, we will manually cut over clients to the 2.0 environment.


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