Autotask PSA: How Do I Create Widgets for Datto Devices in Autotask?



How do I create widgets for Datto devices in Autotask?


  • Autotask


Before performing this procedure, you must add a "Datto" default tab in Autotask PSA.


1. Select the Datto default tab at the top of the Autotask dashboard. 

Figure 1: Select the Datto tab

2. Hover over the empty area next to the existing widgets. The Add Widget option will appear. 

Figure 2: Click Add Widget. 

3. In the Add Widget wizard, select Start with a new widget, then select the entity and widget type and click Next.

Figure 3: Enter the new widget parameters

4. On the top half next screen, name the widget and add a description if desired. Then choose the visualization type and color scheme. 

Figure 4: Name and customize the widget's appearance

5. On the bottom half of this screen, assign sub-widgets and their parameters. You can also select ticket count and specify break points for the gauge. You must assign at least one sub-widget to see open tickets. You can assign more to view additional information, such as closed tickets. 

Figure 5: Assign sub-widgets and break points

6. Scroll down to the bottom of the screen to select the layout width, then click Finish.

Figure 6: Select the layout width and click Finish.

7. Your new widget will now appear on the Datto dashboard. 

Figure 7: The new widget in the Datto Dashboard in Autotask

Was this article helpful?

0 out of 1 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage