P2V 7B BSOD Error During Disaster Recovery

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Issue

Attempting to boot a machine after running an image export results in a 7B bluescreen error, and all virtual storage controllers have been tried on the virtual machine.

Environment

  • Datto ALTO
  • Datto SIRIS

Resolution

1. Mount the Win7 DVD in VMware Player (or mount the ShadowProtect BMR environment) and boot to it.
2. At the first screen (Language Selection), hit Shift + F10 for a command prompt and type regedit
3. Load the system hive from the VM's disk:

  • Highlight HKEY_LOCAL_MACHINE.
  • Click File -> Load Hive.
  • Select c: \Windows\System32\config\system and rename the file. For this example, rename it to bsod.

4. Expand HKEY_LOCAL_MACHINE\bsod\ControlSet1\Services\intelide

5. Change the data for value Start from 3 to 0.

6. Unload the system hive by selecting File > Unload Hive. If you are unable to unload the hive:

  • Close and re-open regedit.
  • Highlight HKEY\LOCAL_MACHINE\bsod.
  • Select File -> Unload Hive.

7. Exit regedit.

8. Reboot the VM.


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