Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

How Do I Set up Shared Access for Datto Networking from the Partner Portal?



How do I set up shared access for Datto Networking from the Partner Portal?


  • Datto Networking


Creating clients within the Datto Partner Portal will give users access to devices within your managed networks. The following steps describe creating a new client, linking it to a network, and adding users.

1. In the Datto Partner Portal, Click Admin in the top menu, then select Manage Clients from the drop-down list.

Figure 1: Selecting Manage Clients

2. In Manage Clients, click the Create Clients button. 

Figure 2: Manage Clients

3. Enter the client name, and click Create Client

Figure 3: Create a client

3. You will be redirected to the User Management screen. Click on Add Network.

Figure 4: Networks in User Management

4. Enter the name of your network, network group, DNA hostname, or DNA serial.

Figure 5: Linking Networks

5. Click Link Networks. Verify that the network or device is now present under Networks.

Figure 6: A newly created network

6. Click on Add Users under Users.

Figure 7: Users under User Management

7. Fill all fields as seen in Figure 8 to describe your user.

Figure 8: Add Client Users

8. Select Add another client user to add additional users as needed. Otherwise, click Add Client User to finish the Add Client User process.

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Calling all Partners! We want to hear your feedback! Please participate in this quick survey and help us build a better, more-relevant Knowledge Base!

Want to talk about it? Head on over to our Community Forum!