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How Do I Set up Shared Access for Datto Networking from the Partner Portal?

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Question

How do I set up shared access for Datto Networking from the Partner Portal?

Environment

  • Datto Networking

Overview

Creating clients within the Datto Partner Portal will give users access to devices within your managed networks. The following steps describe creating a new client, linking it to a network, and adding users.

1. In the Datto Partner Portal, Click Admin in the top menu, then select Manage Clients from the drop-down list.

Figure 1: Selecting Manage Clients

2. In Manage Clients, click the Create Clients button. 

Figure 2: Manage Clients

3. Enter the client name, and click Create Client

Figure 3: Create a client

3. You will be redirected to the User Management screen. Click on Add Network.

Figure 4: Networks in User Management

4. Enter the name of your network, network group, DNA hostname, or DNA serial.

Figure 5: Linking Networks

5. Click Link Networks. Verify that the network or device is now present under Networks.

Figure 6: A newly created network

6. Click on Add Users under Users.

Figure 7: Users under User Management

7. Fill all fields as seen in Figure 8 to describe your user.

Figure 8: Add Client Users

8. Select Add another client user to add additional users as needed. Otherwise, click Add Client User to finish the Add Client User process.


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