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How Do I Export Data From Backupify 2.0/Datto SaaS Protection 2.0 for G Suite?

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Topic

How can I export data from Datto SaaS Protection/Backupify 2.0 for G Suite?

Environment

  • Backupify 2.0 for G Suite
  • Datto SaaS Protection 2.0 for G Suite

Overview

Exporting allows an administrator to store a secure package of an individual’s data outside of G Suite. For example, if an executive is leaving the company and the company wants to keep track of all their records, Backupify for G Suite can export their correspondence, contact lists, and Google Drive/Team Drive files.

Initiating an Export

When exporting items, you can select a specific item or multiple items and export them by clicking the Export button. 

Screen_Shot_2017-04-27_at_1.25.32_PM.pngFigure 1: Search and export

You can also search through different snapshots for this particular user and select items from a different point in time. In order to change the snapshot date, click the date under Snapshot to the left of the search box and select an available date and time to search that specific snapshot instead.

Screen_Shot_2017-04-27_at_2.14.33_PM.pngFigure 2: The snapshot selector

After initiating the Export, you will see a prompt where you may select whether you would like to export all the items in the snapshot, or just the selected ones. After completing, the export will be available for download in the Exports tab. 

Downloading and Extracting Your Export

Once your export has completed, you can download it under the Exports tab, by clicking the Download button. Export links will expire automatically after 30 days, however, this view also acts as a complete audit log of your exports, since Backupify will never clear out this information.

Export_Tab_-_GSuite_2.0_KB_Article.pngFigure 3: Download selection 

Email Exports

When you export emails, they will be written in MBOX format. You will receive an MBOX file for each folder that is backed up. You can access MBOX formats with an email client like Thunderbird or converted with a third-party converter to a PST format.

Calendar Exports

Calendar exports are exported as iCal format (ICS). Calendar exports can be accessed using a client like Outlook or Apple Calendar.

Contacts Exports

Calendar exports are exported in the .VCF format. Calendar exports can be accessed using a client like Outlook.

Drive/Team Drive Exports

Google Drive/Team Drive files are exported to the .ZIP file in MS Office formats (e.g., .docx, .xlsx). Due to the proprietary nature of the Google Doc formats, any export will cause the files to automatically convert to those MS Office equivalents. You can open the files with the relevant MS Office application.

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To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.


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