Backupify/Datto SaaS Protection: How do I make Office 365 exports containing multiple contacts readable in my contact management application?

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Question

How do I make exports containing multiple contacts readable in my contact management application?

Environment

  • Backupify/DattoSaaS Protection for Office 365
  • Backupify/Datto SaaS Protection 2.0 for Office 365

Answer

When exporting multiple contacts, Backupify/Datto SaaS Protection 2.0 saves all data into one vCard (VCF) file. Many contact management programs, such as Microsoft Outlook, do not have a native way to read individual contract entries from that single VCF file.

To read individual contacts, you must install a third-party VCF splitter application. As an alternative, you can import the VCF file into Outlook, export it as a CSV file, then re-open the file in Outlook


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