Datto Autotask PSA: How Do I Unlock a User's Account in Autotask PSA?

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Question

How do I unlock a user's account in Autotask PSA? 

Environment

  • Datto Autotask PSA

Answer

Autotask security may be configured to lock users out after multiple unsuccessful login attempts. Users can usually unlock their accounts but administrators can also unlock user accounts if necessary.

To unlock a user account, follow the procedure in this Autotask PSA Online Help article.


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