Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

What Google Drive Data Does Backupify/Datto SaaS Protection 2.0 for G Suite Backup?

Follow

Question

What Google Drive data does Backupify/Datto SaaS Protection 2.0 For G Suite back up?

Environment

  • Backupify 2.0 for G Suite
  • Datto SaaS Protection 2.0 for G Suite

Answer

All critical Drive data is backed up, including:

  • native Google documents
  • Microsoft Office documents
  • images
  • other files saved to your Google Drive.

There is a small subset of files Datto SaaS Protection/Backupify does not back up. These are:

  • Google Forms: While we cannot back up the form itself (due to Google not having an API available), we do back up the resulting response spreadsheet which contains the questions from the form.
  • Google Scripts and Fusion Tables: These are also not available for export through the Google APIs. The underlying data for fusion tables will be backed up as a spreadsheet if it is in your Drive.
  • Microsoft Office temporary files: When you edit an Office doc that is saved in Drive, Office creates a temporary file that gets deleted once your file is saved. You might see it as ~$example.docx. Since these temporary files have no content and cannot be restored, they are not backed up. This helps backups run faster and keeps your folder uncluttered.
  • 3rd-party application documents: Docs from 3rd parties like Smartsheet and Lucidchart cannot be backed up if they do not reside within Google Drive.
  • Google Classroom files

-

To contact Backupify/Datto SaaS Protection support, click here to submit a support request, or click here for more contact options.


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Calling all Partners! We want to hear your feedback! Please participate in this quick survey and help us build a better, more-relevant Knowledge Base!

Want to talk about it? Head on over to our Community Forum!