ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

How Do I Cancel My Backupify Account?

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Question

How do I cancel my Backupify account?

Environment

  • Backupify/Backupify 2.0 for G Suite
  • Backupify/Backupify 2.0 for Office 365

Answer

To cancel your Backupify account, email backupifyaccounting@datto.com and request deletion. Although there is an account deletion section on the Backupify Admin page, it is not functional for all geographic regions. 

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To contact Backupify/Datto SaaS Protection support, click here to submit a support request, or click here for more contact options.

 


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