Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

How Do I Cancel My Backupify Account?

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Question

How do I cancel my Backupify account?

Environment

  • Backupify/Backupify 2.0 for G Suite
  • Backupify/Backupify 2.0 for Office 365

Answer

To cancel your Backupify account, email backupifyaccounting@datto.com and request deletion. Although there is an account deletion section on the Backupify Admin page, it is not functional for all geographic regions. 

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To contact Backupify/Datto SaaS Protection support, click here to submit a support request, or click here for more contact options.

 


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