How Do I Cancel My Backupify Account?

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Question

How do I cancel my Backupify account?

Environment

  • Backupify/Backupify 2.0 for G Suite
  • Backupify/Backupify 2.0 for Office 365

Answer

To cancel your Backupify account, email backupifyaccounting@datto.com and request deletion. Although there is an account deletion section on the Backupify Admin page, it is not functional for all geographic regions. 

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To contact Backupify/Datto SaaS Protection support, click here to submit a support request, or click here for more contact options.

 


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