SIRIS, ALTO, and NAS: Archived agents

Follow

Topic

This article explains what archived agents are and how to view them.

Environment

  • Datto SIRIS
  • Datto ALTO

Description

An archived agent  is a protected system's backup chain that has been permanently converted to a read-only archive by a device operator through the Archive Agent function. Archived agents retain their ability to be used for restoration in the event of a Disaster Recovery scenario, but you cannot write new backups to them. 

fig1.pngFigure 1: Archived agent on a Datto appliance (click to enlarge)

Viewing archived agents

In the Datto Partner Portal

On the BCDR Status page, archived agents will show a value of Agent Archived in the Last 10 Backups column.

Figure 3: Archived agent as viewed in the Datto Partner Portal (click to enlarge)

In the Device GUI

Click the Protect tab of the device UI, then click the  Show Archived button at the top of the screen. 

Figure 4: The Show Archived button in the device GUI (click to enlarge)

To hide archived agents again, click Hide Archived at the top of the screen.

fig5.pngFigure 5: Hide Archived (click to enlarge)

Any offsite data for archived agents will count against your appliance's total offsite data quota. If your Datto device has limits on the number of agents, your archived agents will be counted in that total. Archived agents are also counted in per agent billing plans, so it's important to take them into account when calculating costs. If you have questions regarding billing for archived agents, contact your Datto Sales Executive.

Additional Resources 


Was this article helpful?

1 out of 3 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage